Signal head pointing the wrong way
Reported via desktop in the Damage - pole leaning / equipment detached from pole/facing the wrong direction category by Trevor Parsons at 16:44, Tue 31 May 2022
Sent to TfL less than a minute later. TfL ref: FMS3564664.
On the pole located on the north-west corner of Whitechapel Road and Vallance Road, the signal head which should be pointing south towards New Road is instead currently pointing east.
Interestingly, it turns out that this signal head has been pointing the wrong way for many months, as shown in the third of the three photos accompanying a nearby defect reported back in January 2022: ( https://www.fixmystreet.com/ report/ 3223219 )
Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a fault with these traffic lights. We have therefore passed this to our contractors and as it is classed as an emergency. It will be made safe within 24 hours. Should you need anything else, or if you have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 16:51, Tue 31 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Wed 29 June 2022
This report is now closed to updates. You can make a new report in the same location.