Reported via desktop in the Damage - smashed glass or panels / jagged metal edges on shelter category anonymously at 18:11, Tuesday 31 May 2022
Sent to TfL less than a minute later.
TfL ref: FMS3564873.
No glass panel behind the seat. My son sat on the seat and leaned back and fell off and and landed on the road. My son wasn't injured but it is a potential hazard for the general public and if it goes unchecked it could prove fatal to someone due to cars passing along side.
Your report has been investigated and we have reported this to our contractors. If this is confirmed as a safety issue, we will do our best to make safe within four hours. Otherwise we aim to fix it within 28 days. If new parts are needed this may take a little longer. Thank you for reporting this to us should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 18:24, Tuesday 31 May 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234