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Has not worked for weeks,

Reported via desktop in the Countdown - not working category anonymously at 18:54, Thursday 2 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3568811.

The Countdown unit at this stop has not for weeks As stated prior the stop serves numerous routes is it part of your service? NOT to have these units working,

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 10:47, Thursday 9 June 2022

  • THis indicator has NOT worked for several weeks Prior, it was Repaired ,and worked for two or three days. The people you employ, obviously,are fairly useless at what they try to do. This is served by several routes,and is inconvenient,to your passengers.

    Posted anonymously at 19:19, Tuesday 28 June 2022

  • Still waiting for your contractors,possibly the they are trying to locate the manual ,to show them how to repair the board. They have not been very successful to date.

    Posted anonymously at 19:24, Wednesday 29 June 2022

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Posted by TfL at 18:07, Thursday 30 June 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 8 July 2022

This report is now closed to updates. You can make a new report in the same location.