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The subway has rough surface and is dangerous

Reported via desktop in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 17:16, Wednesday 8 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3581599.

The subway under A1 from Hartley Ave to University College London Observatory bus stop has a number of issues, the mirrors at the corners have been graffiti-ed and now the view is obscured which is a hazard as people may be lurking in the shadows. There is also lots of litter and a foul smell. It is not a nice environment to walk through, and there is a cracked area of pavement in the middle of the tunnel

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and has now been referred to our contractors. If this defect is confirmed as a safety issue this will be made safe within two hours. If a permanent repair is required, we will aim to carry it out within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 10:39, Thursday 9 June 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 8 July 2022

This report is now closed to updates. You can make a new report in the same location.