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Blocking sunlight

Reported via mobile in the Low hanging branches category anonymously at 10:45, Tue 14 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3595172.

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Hi ,last week I have reported this ,I have been told its has been resolved, unfortunately nothing been resolved, I have been trying the number is given but nobody pick up call .can some one please come and check this tree, i will really appreciate when someone come visit the side please ring one of enmore apartments and see from inside .since we moved in 2016 , this trees not been trimed,this year its really giving us problems, my daughter is fully wellchair bound ,she's use our garden for soak some sun but unfortunately this year our garden sun is block due to the trees ,I will really appreciate someone look in to this matter,if this time doesn't get resolved ,then I will take it as a discrimination toward my child need.

Thank you so much .

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 13:45, Tue 14 June 2022

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 06:12, Wed 15 June 2022

This report is now closed to updates. You can make a new report in the same location.