None of the 8 buttons at this pelican crossing function correctly
Reported via desktop in the Pedestrian wait button not working category anonymously at 15:39, Tue 14 June 2022
Sent to TfL less than a minute later.
TfL ref: FMS3596330.
I note that this problem has been reported multiple times for more than two years and that it has been marked as 'fixed' more than once. I have been a regular user of this crossing throughout this period and it has never functioned reliably. As others have mentioned already, it is dangerous and I have seen several children grow frustrated and simply run across in the face of oncoming traffic.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 15:48, Tue 14 June 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234