We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 08:53, Fri 23 September 2022
Thank you for taking the time to report this to us. It is much appreciated. We can confirm that the fault with this Countdown unit has now been resolved. Should you need anything else regarding this Countdown unit, please contact customer services.