I want to reopen the case as we have consulted with Thames Water and they have concluded after their night sweep that their is no leak from their side.
I want to reopen this case as we have done research and found this footpath belongs to you because, you originally paved it over. The old case number is TfL ref: FMS2506592
The current problem is that when it rains, the rain gushes downstairs to our basement in 317 Archway Road and we have no alternatives but to use buckets when it happens. Now, the current state is that it is causing damp issues to the basement flats now.
Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this is not owned by Transport for London. This means that we are unable to resolve the issue. You may wish to contact the owner to report your issue. Should you need anything else, or have any questions please contact our customer services team on 0343 222 1234