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When post on SW corner replaced the pedestrian button and its fitment was never re attached.... this is dangerous

Reported via desktop in the Pedestrian wait button not working category anonymously at 17:09, Wednesday 22 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3616143.

A pedestrian cannot request a crossing phase because the box was never replaced. Dangerous and poor monitoring of work orders

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  • This makes it very tricky for pedestrians to cross the A316. Can we get the priority increased, the pole went back up but nothing else was refitted. A bit disappointing I have to say, as it is a safety issue.

    Posted anonymously at 14:45, Thursday 23 June 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 05:29, Friday 24 June 2022

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