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Pedestrian timers in all directions not working for a week, can we fix this please

Reported via desktop in the Pedestrian wait button not working category anonymously at 14:54, Thursday 23 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3618401.

Can we get someone to check the pedestrian crossing time display asap. This crossing is used heavily by the school children it is in a dangerous condition at the moment thanks.

Still not working this lunchtime, we know you are busy but this is a safety issue at a busy junction, can you escalate the response, thanks.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 14:59, Thursday 23 June 2022

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