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No traffic light signal for drivers beyond intersection

Reported via mobile in the General Fault category anonymously at 11:46, Fri 24 June 2022

Sent to TfL less than a minute later. TfL ref: FMS3620363.

Urgent (an issue for over a year now since we moved here, others have reported): When drivers approach the intersection in the direction towards Ewell Road (as seen in attached photo), they can no longer see a red signal if the light has changed for pedestrians to cross. The pedestrian crossing also does not time with the flow of cars where none are meant to move in that direction when people can cross, thus, I have often experienced people driving through the crossing on a green man signal (very often) and this is very dangerous. I cross here often with my baby in a stroller and it is very dangerous as you often can not see cars approaching around the corner. We in the community would appreciate your urgent support as others have reported but nothing has changed. On the other side of the intersection, there are lines for crossing but no pedestrian lights at all, rendering the crossing ineffective and unsafe.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 15:42, Fri 24 June 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 10:10, Mon 27 June 2022

This report is now closed to updates. You can make a new report in the same location.