Reported via desktop in the Damage - other (bus stops and shelters) category anonymously at 21:22, Wednesday 29 June 2022
Sent to TfL less than a minute later.
TfL ref: FMS3634897.
Route 76 stops at two consecutive bus stops named 'Moorgate Station' (stops L & N southbound), thus contravening the Asset Ops Bus Stop Naming Policy (version 1.3) which states that consecutive, identical stop names must be avoided to minimize passenger confusion. Please change stop N to 'London Wall/Moorgate Station' to match the opposite side of the road (stop A) and eliminate confusion.
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 09:48, Friday 1 July 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234