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Traffic lights activate incompletely

Reported via mobile in the General Fault category anonymously at 23:41, Saturday 2 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3642793.

This crossing requires activation of the pedestrian button on both sides of the road in order to cross in one session. This introduces unnecessary delay and risk to pedestrians. Clearly there is no reason why a pedestrian would wish to cross only one direction of traffic. Please can the lights be changed so that traffic is halted on both sides of the crossing if the button is pressed on either side. Currently one has to rely on someone else on the other side of the road pressing the button in order for the lights to turn red on both sides of the island. This unnecessary delay is resulting in pedestrians (often school children) crossing the road outside of the green man.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 11:03, Friday 8 July 2022

This report is now closed to updates. You can make a new report in the same location.