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Countdown not working

Reported via mobile in the Countdown - not working category by Jack Harty at 17:59, Monday 4 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3648108.

No bus information is being displayed on the Countdown unit

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 23:59, Monday 4 July 2022

  • State changed to: Internal referral

    Updated by TfL at 12:21, Tuesday 5 July 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 12:59, Tuesday 5 July 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    Posted by TfL at 16:07, Thursday 7 July 2022

This report is now closed to updates. You can make a new report in the same location.