Fixed
The wait button does not work
Sent to TfL less than a minute later. TfL ref: FMS3648909.
Please investigate further as it is shocking how this isn’t taken seriously. The wait button when pressed does not work meaning it takes more than 5 minutes to cross a road. When it does go red on its own randomly it stops after one second. People are crossing the main road on their own because it does not stop . Please don’t say there’s no faults and go and actually check !!! Take it seriously as many people are complaining.
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
This report is now closed to updates. You can make a new report in the same location.