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Faeces at the bus stop

Reported via desktop in the Shelter needs cleaning (hazardous waste) category anonymously at 13:53, Tuesday 5 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3650926.

A customer has complained about faeces at bus stop K, Craignair Road SW2 2HD

I have also noticed the issue reported on street care previously.

The customer notified me that somebody did come out to clean the mess up last week but there is still faeces left there and the customer says it needs bleaching and blasting and that she cannot sit at the bus stop.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:01, Tuesday 5 July 2022

  • Thank you for taking the time to report this to us. We appreciate it. Your report has been investigated and we have reported this to our contractors. They will visit the bus shelter and carry out further cleaning within 24 hours as this has been classed as a hazard. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    Please also be aware that all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 18:52, Saturday 9 July 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sunday

This report is now closed to updates. You can make a new report in the same location.