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The railing beside the crossing needs to be extended, same as it is on the other side of the crossing. The kerb is raised for safety/ car purposes but is counter intuitive for a pedestrian thinking the kerbs go down by a crossing.

Reported via mobile in the Pavement Defect (uneven surface / cracked paving slab) category anonymously at 09:32, Mon 11 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3665871.

I tripped over a raised kerb & hurt myself. I was 5 months pregnant at the time but thankfully only hurt my knee & palm of hand. If this had been an elderly person they would have seriously been injured. The railing on this side of the crossing, facing the Tube station needs extending. You have it extended on the other side, so copy that. This is a gap between railing & sloped pavement which is mentally confusing for a pedestrian. Add more railing please.

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  • Thank you for your report. This will now be investigated by our team, where possible and appropriate action will be taken. We will aim to update you in progress within 10 days

    State changed to: In progress

    Posted by TfL at 18:48, Mon 18 July 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: No further action

    Posted by TfL at 09:38, Wed 24 August 2022

This report is now closed to updates. You can make a new report in the same location.