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The countdown says the stop is closed

Reported via mobile in the Countdown - not working category anonymously at 17:23, Mon 11 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3668221.

The countdown says the stop is closed, but the stop is definitely NOT closed. This also stops you getting information online about arrivals at the stop.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 23:49, Tue 12 July 2022

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    Posted by TfL at 23:49, Tue 12 July 2022

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    Posted by TfL at 23:49, Tue 12 July 2022

This report is now closed to updates. You can make a new report in the same location.