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Temporary lights not working

Reported via mobile in the Roadworks category anonymously at 20:49, Monday 11 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3668734.

Good Evening ,

I visited Westfield White City this evening at 17:44 and left 19:24 however I’m not sure what car park I was in so I hope you can check on your system.

I got extremely lost and confused on exit , I left the car park and seemed to be in a bus only arena but following the arrows , I then thought I was ok but there were temporary traffic light with a sign stating 3 way control and only one side of the road open however the lights were not working and I did not want to drive on the incorrect side of the road for myself therefore went left however again which was ok however I then saw only buses driving through and am concerned if this was buses only. I was mainly concerned to be driving on the wrong side of the road. I then ended up going into another one of your car parks to come out the exit.

I wanted to let you know I was not trying to drive in a bus only area or the wrong lane but I did not want to drive on the wrong side of the road so I hope you are able to check this and I hope all is ok. Please accept my apologies if i have entered the wrong zone.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 08:08, Tuesday 12 July 2022

This report is now closed to updates. You can make a new report in the same location.