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Manhole Cover Open

Reported via desktop in the Manhole Cover - Missing category anonymously at 13:14, Thursday 21 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3694537.

The Manhole cover was reported and I received a message that "fixed" . It is NOT FIXED. It is c3 months that the obstruction has been there. It is a 2 minute fix. It is a BT manhole cover. Previous" On footway, a manhole cover has been partly lifted and opened with 4 inch gap. Orange and white fencing placed around it. However it seems to have been forgotten as it is now 2 weeks. There is no obvious reason why the cover is partly open. It is impeding pedestrian flow."

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within one hour. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 13:18, Thursday 21 July 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 19 August 2022

This report is now closed to updates. You can make a new report in the same location.