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Countdown unit not working correctly

Reported via desktop in the Countdown - not working category anonymously at 15:01, Monday 25 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3705142.

Digital countdown display unit not updating bus arrival times correctly.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 09:52, Wednesday 21 September 2022

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