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There is s long metal handrail laying on the footpath leading down into the subway at the top of Brook Lane DA5 1DW

Reported via mobile in the Debris in the carriageway category anonymously at 14:38, Monday 25 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3705190.

It appears that the heavy metal handrail has been jumped on and snapped off of its metal wall fixings. The handrail as you turn half way down the subway has also been snapped from its fixings although has not yet fallen to the ground. It is a dangerous trip hazard.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we have referred it to our contractors. If this is confirmed as safety issue this will be attended within two hours. Otherwise, we aim to attend within 24 hours. Should you need anything else, or if you have any questions please our contact customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:40, Monday 25 July 2022

  • I do understand why this has been forwarded to TfL. The subway in question is a public footpath under the A2 NOT a TfL station subway.

    Posted anonymously at 14:42, Monday 25 July 2022

  • My last update should have read "I do NOT understand why this has been forwarded to TfL". Sorry for the omission.

    Posted anonymously at 14:44, Monday 25 July 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tuesday 23 August 2022

This report is now closed to updates. You can make a new report in the same location.