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Traffic signal timing issue

Reported via desktop in the General Fault category anonymously at 15:48, Monday 25 July 2022

Sent to TfL less than a minute later. TfL ref: FMS3705531.

At the top of Hampstead NW3, by the Whitestone Pond revised traffic light phases have been introduced with little thought for the consequences. The light aspects downhill towards the village are very unclear and confusing, and the stupid arrangement whereby traffic FROM East Heath Road is allowed to proceed, whilst traffic TO East Heath Road from the Golders Green direction has to wait for a separate phase. This has nothing to do with pedestrians who cannot cross whilst the traffic FROM East Heath Road is moving, so WHY is the contra flow TO East Heath Road unnecessarily delayed and not allowed to move at the same time?

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 05:21, Tuesday 26 July 2022

This report is now closed to updates. You can make a new report in the same location.