Dead power from UKPN electrical supplier
Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 12:19, Thursday 4 August 2022
Sent to TfL 4 hours, 42 minutes later. TfL ref: FMS3730393.
Shelter visited by Jcdecaux electrician as we have screen on site. No power in fuse head! Please contact UKPN to restore power
Thank you for your report. We will now assign this to the relevant team to investigate.
Category changed from ‘Countdown - not working’ to ‘Damage - other (bus stops and shelters)’
Posted by TfL at 17:01, Thursday 4 August 2022
Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours
State changed to: In progress
Posted by TfL at 08:51, Friday 5 August 2022
Your report has been investigated and we can confirm there is problem here. We have reported this to our contractors and will aim to fix this within 28 days. If new parts are needed this may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234
To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 10:42, Tuesday
Provide an update