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Residents not informed of road closure

Reported via mobile in the Roadworks category anonymously at 10:50, Friday 5 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3732635.

Today we tried to leave our car park to be informed that the only road out of our development was closed for roadworks today through to Sunday. No residents in bow river village were informed, despite the claim that we were letter dropped 2 weeks ago. We have a 190 strong WhatsApp group of residents so this has been easy to confirm. A complete road closure without prior warning when it renders our vehicles stranded is completely unacceptable. We were due to go on holiday today and will now not be able to leave until early tomorrow, assuming the road is accessible at that point.

We need urgent confirmation that the road will allow cars past tomorrow morning pls and a explanation for why we were not informed.

Thanks,

Elisa

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. Our team had investigated this for you and found that this doesn't fall under the responsibility of Transport for London and comes under the remit of the local borough. You may therefore wish to report this issue by using www.fixmystreet.com, or directly to the borough. Should you need anything else, please contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 13:30, Friday 5 August 2022

This report is now closed to updates. You can make a new report in the same location.