Hello! I was taking the bus at Bickley Street Bus Stop P and it said that the countdown was authenticating but was connected? It didnt show any info about then any bus was arriving so i had to use Citymapper. Please fix this thanks!
Thank you for taking the time to report this to us. It is much appreciated. We can confirm that the fault with this Countdown unit has now been resolved. Should you need anything else regarding this Countdown unit, please contact customer services.