Manhole cover has completely broken. EXTREME DANGER TO THE PUBLIC.
Reported via mobile in the Manhole Cover - Missing category anonymously at 12:12, Sun 7 August 2022
Sent to TfL less than a minute later.
TfL ref: FMS3736221.
The missing manhole cover is on the island that sticks out into the water RIGHT BESIDE THE NATIONAL SUBMARINE WAR MEMORIAL. THIS IS A LETHAL FAULT REQUIRING IMMEDIATE ACTION THERE IS A 2 FOOT SQUARE DROP DOWN MANY FEET TO THE WATER BELOW ##########. URGENT. ########
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within one hour. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 12:16, Sun 7 August 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234