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Broken seat at the bus stop

Reported via desktop in the Damage - seating in shelter category anonymously at 11:30, Mon 8 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3738225.

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Hello, this is (new) bus stop J on Hampton Road, TW2 as of yesterday 7/8/22. I can’t seem to add more pictures. It’s newly refurbished with a new Countdown (good) but gives little shelter from sun or rain (bad) & now one of the seats is broken. It seems to me there wasn’t much wrong with the old shelter except for the Countdown.

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Updates

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days. If new parts are needed it may take a little longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:40, Mon 8 August 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 6 September 2022

This report is now closed to updates. You can make a new report in the same location.