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Faulty Signals

Reported via desktop in the General Fault category anonymously at 09:50, Wed 10 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3743520.

Red light for too long The traffic lights are not staying green long enough crossing Sydenham road at the junction of St James Road, only allowing 2 cars to pass. It’s causing a lot of traffic build up especially at evening rush hour which is blocking access to my business (PD MOTORS)

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  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 11:56, Wed 10 August 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This has now been investigated and we can confirm that there is a non-urgent fault at these traffic lights. We have therefore referred it to our contractors, and you should see an improvement within 28 days. If you need anything else, or have any questions, please contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 12:44, Thu 11 August 2022

  • I came here to report this. Just wanted to add that as a local resident the traffic is getting ridiculous. For those that don't know the area, the east bound traffic on St James's Rd is always slow moving because of the roundabout further up. Giving the traffic two minutes to pass through the lights doesn't make any difference to the volume of traffic. However, the lights across Sydenham Road now change after 7 seconds (I timed it, sad I know) allowing two cars through and causing huge tailbacks on the southbound Sydenham Rd which never used to be a problem.

    Posted anonymously at 17:54, Thu 11 August 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We’re pleased to let you know that your report has now been resolved. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 09:21, Mon 15 August 2022

This report is now closed to updates. You can make a new report in the same location.