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Deep potholes filled with water -

Reported via mobile in the Pothole (minor) category anonymously at 14:53, Friday 12 August 2022

Sent to TfL 10 minutes later. TfL ref: FMS3749853.

Section of road just before lights covered in water 10th August 2022 4.00pm - 4.40pm - therefore several deep potholes not visible. There is possible damage to my car. Getting garage to check. Should it be necessary is there a claim form?

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  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Pothole’ to ‘Pothole (minor)’

    Posted by TfL at 15:04, Friday 12 August 2022

  • I was not able to return to the site. My question is :- If there is damage to my vehicle - both sides were involved, pressure is now being lost in one tyre abd I have not the loss of fluid from under my car, then I would like to be able to communicate with the correct department. Options for this situation are not obvious when dialling the 0343 222 1234 number. Please contact me with the correct telephone number to advance a claim should it be necessary / my car is being checked by a garage within the next week.

    Posted anonymously at 15:46, Friday 12 August 2022

  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 12:26, Monday 5 September 2022

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