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Various shelter and stop issues

Reported via mobile in the Damage - other (bus stops and shelters) category anonymously at 00:55, Saturday 13 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3750802.

Thanks for your reply to my previous log raised. You said the contractor couldn’t find any faults and I could resubmit with photos. I had originally put photos on my issue raised so I’m not sure what happened there as they are still there at my end, but I’ve added ones here again and my original report below. You can clearly see the light isn’t working properly and the timetable info is non existent in the photos as it’s empty. In terms of the bench - there has been a bench there so I don’t understand this at all. If it’s decided there is not to be one going forward or shouldn’t be one there is there some reason for this as it’s outside a busy supermarket, 20 min frequency on 178 if running correctly, wide pavement and the stop opposite with really narrow pavement has one. Original report: At stop “Kidbrooke Park Road / Aldi store towards Kidbrooke Village or Lewisham (335/178). 1. The seating (which was a red bench attached to the shelter) has completely disappeared so now there is no seating at all. The seating on the opposite side of the road was wobbly so I wonder if the wrong side of the road has been removed by mistake. If not then it’s been stolen I guess!! With sometime a 20 min+ gap for a 178 this is really required especially outside the supermarket. 2. The shelter lighting is not working. It’s only very dim and no use - see photo. 3. Both the timetables have disappeared and the holder is broken without a front on it. There’s no countdown at this stop so a timetable is needed. They are also missing from the other side of the road which has been the case for months already reported previously.

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  • Thank you for taking the time to report this to us. We appreciate this, however, we wanted to let you know that this issue has already been reported on Streetcare. You may wish to view updates on its progress by searching on the location on the map and clicking the pin. You can also add your own update if you would like to. Should you need anything else please contact customer services on 0343 222 1234.

    State changed to: Duplicate

    Posted by TfL at 13:41, Tuesday 16 August 2022

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