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Countdown unit not displaying anything

Reported via mobile in the Countdown - not working category anonymously at 13:54, Sat 20 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3768690.

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No info being displayed just one dot in the top corner.

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 08:43, Mon 22 August 2022

  • This is still not working.

    Posted anonymously at 20:30, Fri 26 August 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Tue 20 September 2022

This report is now closed to updates. You can make a new report in the same location.