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TFL still shows stop available but diversion in place

Reported via desktop in the Incorrect timetable information category anonymously at 09:24, Mon 22 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3771400.

The bus stop outside cannon street where the number 15 bus stops going to Blackwall is closed due to a diversion, this is not shown on the website. As a disabled user I needed to know before I travel.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query

    State changed to: Internal referral

    Posted by TfL at 12:43, Mon 22 August 2022

This report is now closed to updates. You can make a new report in the same location.