Fixed
Crossing time is too short
Reported via desktop in the Pedestrian wait button not working category anonymously at 09:59, Thu 25 August 2022
Sent to TfL less than a minute later. TfL ref: FMS3779438.
The crossing period is too short. Only 5 seconds before green man disappears. It is only enough to cross half the road. This is dangerous as its leaves in the centre of the road on one of the busiest roads in london endangering lives particularly of the elederly, less abled or those trying to cross the road with children, baby buggies. This problem has existed for over a year but the traffic is worse on the roads due to low emission boundaries
Updates
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Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 10:07, Thu 25 August 2022
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The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Fri 23 September 2022
This report is now closed to updates from the public. You can make a new report in the same location.