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Still not working Countdown screen

Reported via mobile in the Countdown - not working category anonymously at 23:31, Thursday 25 August 2022

Sent to TfL less than a minute later. TfL ref: FMS3781578.

Been like this for months

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 09:36, Friday 26 August 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and regrettably, due to works in this area we are unable to fix this issue currently. However, please be assured that once these works have been completed and if the issue remains, we will work to fix it. Should you need anything else, or have any questions, please contact customer services on 0343 222 1234

    State changed to: No further action

    Posted by TfL at 14:09, Thursday 1 September 2022

This report is now closed to updates. You can make a new report in the same location.