Dot matrix bus information display not working
Reported via mobile in the Countdown - not working category anonymously at 14:21, Friday 26 August 2022
Sent to TfL 2 days, 4 hours, 10 minutes later. TfL ref: FMS3782995.
Bus stop number 1062 westbound opposite Holland Park Station has had a non functioning display for 3 weeks. The device simply states "SIM not installed".Please rectify, very inconvenient.
Category changed from ‘Incorrect timetable information’ to ‘Countdown - not working’
Posted by TfL at 18:31, Sunday 28 August 2022
We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
State changed to: Action scheduled
Posted by TfL at 13:42, Wednesday 31 August 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Thursday 29 September 2022
This report is now closed to updates. You can make a new report in the same location.