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Bus Stop M information board no longer working

Reported via desktop in the Countdown - not working category anonymously at 15:06, Tue 30 August 2022

Sent to TfL 4 months, 2 weeks, 2 days, 23 hours, 8 minutes later. TfL ref: FMS3790459.

Bus Stop M in front of the Catford Bridge Tavern along Catford Road has an issue with its bus time information board. Back in November 2021 the shelter had issues with lighting rectified but sadly not with the issue of the information board. This information board is currently still un-operational despite multiple reports by Lewisham residents and a case has now come to Lewisham council who are not responsible for maintaining these shelters.

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Updates

  • Thank you for taking the time to report this to. We appreciate this an wanted to let you know that we’ve re-categorised this and it will now be directed to the appropriate team.

    Category changed from ‘Countdown - not working’ to ‘Damage - other (bus stops and shelters)’

    Posted by TfL at 12:34, Thursday 5 January 2023

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve within 28 days.

    Please be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    Category changed from ‘Damage - other (bus stops and shelters)’ to ‘Countdown - not working’

    State changed to: Action scheduled

    Posted by TfL at 13:14, Friday 6 January 2023

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 4 February 2023

This report is now closed to updates. You can make a new report in the same location.