Wait button not working at all
Reported via desktop in the Pedestrian wait button not working category anonymously at 17:52, Fri 2 September 2022
Sent to TfL less than a minute later. TfL ref: FMS3798649.
In addition to the previously reported problems which have clearly either not been resolved (3 years+ already) or have reoccurred, the wait button to the right on the south side (Abercrombie Street) of the road does not function, i.e. it fails to send a request (no light shows). The button on the left side works but sometimes drops without a green light. I suspect cabling is loose or damaged and will need repairing. This should be urgently fixed as the road is constantly very busy and this fault increases the risk of serious accidents, as pedestrians are often witnessed crossing on red light out of impatience or frustration with the signal's unresponsiveness.
Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234
Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer
State changed to: Action scheduled
Posted by TfL at 18:03, Fri 2 September 2022
The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234
State changed to: Fixed
Posted by TfL at 05:32, Sat 1 October 2022
This report is now closed to updates. You can make a new report in the same location.