Reported via desktop in the Countdown - not working category by Roger Corbett at 16:00, Sunday 4 September 2022
Sent to TfL less than a minute later.
TfL ref: FMS3801719.
Bus shelter at bus stop BD Blackheath / Royal Standard towards Deptford, Lee, Kidbrooke Or Lewisham : Countdown Board continuously displaying a No Information string of text
Fully illuminated No information available message
Been like this for 5 or 6 days - all other Countdowns in areas working OK
Assume you can remotely reset - NOTE it did hang some weeks ago and you cleared it
For avoidance of doubt it is this shelter:
Receive email when updates are left on this problem.
Has TfL investigated this please - I see no annotation that it has.
Posted by Roger Corbett at 17:20, Thursday 8 September 2022
Thank you for taking the time to report this to us. It is much appreciated. It was investigated by our team and regrettably we are unable to resolve it through Streetcare. In light of this, you may wish to contact our customer services team on 0343 222 1234, or by using this web form https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues , who will be able to help you with this query
State changed to: Internal referral
Posted by TfL at 16:04, Thursday 29 September 2022
This report is now closed to updates.
You can make a new report in the same location.