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Wait button not working outside coop

Reported via mobile in the Pedestrian wait button not working category anonymously at 07:46, Wednesday 7 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3808440.

Wait button does not work outside coop. This is so dangerous for children running to catch the bus on the other side of the road.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we can confirm that there is a fault with the pedestrian wait button. We have therefore referred this to our contractors and it will be fixed within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 07:54, Wednesday 7 September 2022

  • This problem is causing problems for pedestrians trying to cross a busy road, especially school children. 28 days feels like an unacceptable amount of time to wait for it to be fixed and is putting the local public at risk. This button keeps breaking and has been fixed numerous times, so the whole box needs replacing otherwise it will break again in a few weeks.

    Posted anonymously at 09:56, Monday 12 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 6 October 2022

This report is now closed to updates. You can make a new report in the same location.