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Deep pot hole

Reported via desktop in the Pothole category anonymously at 11:33, Thursday 8 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3811760.

Hanger Lane gyratory, South exit, lane 1, towards Chiswick. Immediately after the yellow box.

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  • Thank you for taking the time to report this to us. It is much appreciated. We have investigated this, and it has now been referred to our contractors. If the defect is confirmed as a safety issue, it will be made safe within 24 hours. A permanent repair, if needed will be carried out during our next programmed works for the area, or sooner if we can. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 11:44, Thursday 8 September 2022

  • Dear sir/madam,

    To whom it may concern,

    On the 22/08/22 around 5pm, I was driving my car on Hanger Lane gyratory, South exit, lane 1, towards Chiswick. Immediately after the yellow box, I hit a extremly deep pothole which damaged the air suspension on my BMW GT 530d (P2 XPD). Due to the severe damage, I had to take my car straight to a mechanic( MSB GARAGE Unit 3, The ham, Brentford TW88EX) because the air suspension had popped.

    I have contacted Ealing council with regards to these issue, and they told us to contact TFL.

    Therefore, I would like get a competition for the repair cost, that was caused by the pothole at hunger lane.

    I am looking forward to hearing from you soon.

    Yours sincerely, Nicusor Candrea

    Posted anonymously at 21:25, Wednesday 21 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Friday 7 October 2022

This report is now closed to updates. You can make a new report in the same location.