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Road surfaces becomingly downward

Reported via mobile in the Standing water category by Senol Aydin at 08:25, Fri 9 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3813322.

Hello There, I have a shop that 656 old Kent road. SE15 1JF. Front of the shop, traffic lights and pedestrian crossing. But pedestrians need to go the traffic side to pass on the pedestrian way. Buses, coached and taxis drive more than expected however when water splash, it comes my shop windows and drops my street sign. I have open this shop around 5 months ago. So I have just seen this problem in last couple weeks.

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  • It's getting more washers for the pedestrians and passengers..

    Posted by Senol Aydin at 13:17, Mon 12 September 2022

  • Thank you for taking the time to report this to us. It is much appreciated. Your report has been investigated and we have now referred this to our contractors. If this is confirmed as a safety issue it will be made safe within two hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 06:53, Tue 13 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 12 October 2022

This report is now closed to updates. You can make a new report in the same location.