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Repeat log of Bus shelter at bus stop BD Blackheath / Royal Standard towards Deptford, Lee, Kidbrooke Or Lewisham : Countdown Board continuously displaying a No Information string of text

Reported via desktop in the Countdown - not working category by Roger Corbett at 13:41, Fri 9 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3814235.

Repeat log of Bus shelter at bus stop BD Blackheath / Royal Standard towards Deptford, Lee, Kidbrooke Or Lewisham : Countdown Board continuously displaying a No Information string of text

Raised originally FMS 3801719 on 4th September 2022 1600 hrs but no annotation of actions taken by TfL

Still in hung state on Countdown Board at 0020 hrs this morning 9th September

For avoidance of doubt it is this shelter and this Board

Https://www.instantstreetview.com/@51.477935,0.020715,228.98h,-2.28p,2.77z,n-0m_14OO2VMKSpTLI3APA

Thank you

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Updates

  • We appreciate you taking the time to report this to us. This has now been investigated and we’ve reported this to our contractors. We’ll aim to resolve the issue with this Countdown unit within 28 days.

    Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.

    Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.

    State changed to: Action scheduled

    Posted by TfL at 16:17, Fri 9 September 2022

  • Still inoperative at 1835 hours yesterday 17/09/22

    Posted by Roger Corbett at 14:07, Sun 18 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sat 8 October 2022

This report is now closed to updates. You can make a new report in the same location.