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Manhole missing in middle of road

Reported via desktop in the Manhole Cover - Missing category anonymously at 08:45, Sat 10 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3815411.

Manhole cover is missing, called council to report and they have stated its a TfL concern.

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated and we have now referred it to our contractors. If it is confirmed as a safety issue it will be made safe within one hour. If the manhole cover is owned by us, we will carry out a permanent repair at a later date. If it is owned by another company this will be passed to them for a permanent repair. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 08:51, Sat 10 September 2022

  • I was driving along the Old Kent Road, about 5:00am today (Sep 15, 2022) and went over a large manhole cover which is missing. It was dark so it could not be seen. This has severely damaged my car resulting in causing a completely flat tyre immediately. I am very frustrated to see that this was reported a number of days ago and has not been repaired on a major road. This could cause a severe accident if it is not repaired immediately. Can you please ensure that it is fixed asap and advise how I can claim for the repairs now needed to my car.

    Posted anonymously at 05:46, Thu 15 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Sun 9 October 2022

This report is now closed to updates. You can make a new report in the same location.