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Traffic lights operating incorrectly

Reported via desktop in the General Fault category anonymously at 12:21, Wednesday 14 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3824867.

I believe there is a danger to life with the traffic signals here. Last night I pressed the button at the lights shortly after someone had crossed when the pedestrian lights were green. The lights immediately changed from red to green and the cross-sound was given. I put my foot on the crossing but noticed that a bus was approaching at speed. I stopped and the bus went through the red light, the driver looking as though he had not noticed that the lights had changed. The cars on the other side of the road had stopped and I then proceeded to cross.

There is an ongoing problem with these light. Usually the wait is so long that most people stop waiting and cross the road when they can. On a number occasions, the wait light was cancelled without warning and the button needed to be re-pressed. This is a very busy road and vehicles regularly go well above a speed limit of 20mph, and a well maintained crossing is essential here.

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Updates

  • Thank you for taking the time to report this to us. It is much appreciated. This will now be investigated by our team and we will aim to update on progress within 10 days. If the issue you have reported is an emergency, we will aim to update you on progress within 24 hours

    State changed to: In progress

    Posted by TfL at 14:49, Wednesday 14 September 2022

  • Thank you for taking the time to report this to us. It is much appreciated. This was investigated by our team and we were unable to find any defects, or issues at this location. This could be because it has already been resolved. However, if the problem remains, you either resubmit your report with some more information and a photo. Alternatively, you can contact our customer services team on 0343 222 1234 or by using this web form: https://tfl.gov.uk/ help-and-contact/ contact-us-about-streets-and-other-road-issues

    State changed to: No further action

    Posted by TfL at 09:35, Thursday 15 September 2022

This report is now closed to updates. You can make a new report in the same location.