Man hole cover missing
Reported via iOS in the Drain Cover - Missing or Damaged category by Matthew Gillespie at 07:08, Thu 15 September 2022
Sent to TfL less than a minute later. TfL ref: FMS3826437.
Man hole cover missing it has caused me a flat Tyre! I am currently waiting for the AA to help me. Please tell me how I make a claim to cover a new tyre !!!!!
TFL: Can you provide me with details of WHO I send the compensation claim to cover the cost of my new tyre???? please do not ignore this message, otherwise I will make a complaint.
Posted anonymously at 08:48, Thu 15 September 2022
Thank you for taking the time to report this to us. We appreciate this. This has now been investigated and we’ve reported this to our contractors. If the area of the drain cover is identified as a safety issue it will be made safe within four hours. If it isn't a safety issue, we will aim to resolve it within 28 days. Should you need anything else, or have any questions, you may wish to contact our customer services team on 0343 222 1234.
Please also be aware that all Action Scheduled reports are automatically closed after 28 days. However, we aim to fix the fault within this timescale, which may be sooner, or in a few cases take a little longer.
State changed to: Action scheduled
Posted by TfL at 10:06, Thu 15 September 2022
Provide an update