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C17 Defective lampost light out on Commercial Road, E1 0JN

Reported via mobile in the Single Light out (street light) category anonymously at 05:54, Friday 16 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3828882.

First reported this defective streetlight on 16/8/22, TFL Ref: FMS3756969. On 14/9/22 it stated that this light had been fixed online and in an email from Streetcare. However this is not true, the streetlight is still defective and not working. It has been out since May2022. Can you please arrange this repair without any further delay as it’s been 4 months already without any lighting. Please see the new photographic evidence of the defective lampost C17 streetlight not working enclosed. The photos were taken on Friday 16/9/22.

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  • Thank you for taking the time to report this to us. It is much appreciated. This lighting problem has been investigated and we can confirm that there is a fault here. We have now referred this to our contractors, and this will be fixed during our next scheduled works, or sooner if possible. If this issue is related to a power outage this may take longer. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    Please also be aware that, all Action Scheduled reports are automatically closed after 28 days. However, the fault will be fixed within this timescale, which may be sooner, or in a few cases take a little longer

    State changed to: Action scheduled

    Posted by TfL at 09:29, Friday 16 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Saturday 15 October 2022

This report is now closed to updates. You can make a new report in the same location.