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Unbearably noisy new manhole cover belonging to Thames Water

Reported via desktop in the Manhole Cover - Damaged (rocking or noisy) category anonymously at 13:46, Fri 16 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3829999.

When will Thames water do something about this constant noise, from a brand-new manhole cover they have installed, 24 hrs a day and causing sleep deprivation to my household and many others around it Wandsworth council says its TFL's problem to sort out and TFL are saying its Thames waters problem to sort out. this is called passing the buck and not solving a problem - should I stop paying council tax or Thames water bills until its fixed - what do you advise?

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  • Thank you for taking the time to report this to us. It is much appreciated. This has been investigated by our team and this manhole cover is owned by Thames Water and not us. We have therefore referred this to our Section 81 team who will report this to the owner for you. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: not TfL’s responsibility

    Posted by TfL at 09:23, Wed 21 September 2022

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