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Shelter at bus stop SC Shooters Hill Road / Academy Road towards Eltham or Welling : shelter roof light not working

Reported via desktop in the Damage - lighting not working (bus shelter) category by Roger Corbett at 18:53, Mon 19 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3834365.

Shelter at bus stop SC Shooters Hill Road / Academy Road towards Eltham or Welling : shelter roof light not working

Previously reported FMS 3711802 & 3722623

Your last response was: Asset Operations Officer has Stated "TfL representatives and Contractor's working on behalf of TfL have visited this location numerous times and found no issue with the lights in question, thus the decision has been made we will not raise any more orders for the foreseeable future in regards to this defect."

However, if the problem remains, you either resubmit your report with some more information and a photo.

SO I have gone out and bought a camera and at 2148 on last Thursday 15th September took the attached photographs showing the lighting not working EXACTLY as it has not been working every night I passed it for the 5 or 6 months.

For double avoidance of doubt it is this shelter:

Https://www.instantstreetview.com/@51.471329,0.053681,321.31h,-2.24p,2.72z,R-1CUk-BNZmqiT5MiVE4TQ

Thank you

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Updates

  • Note that miraculously after months the shelter light is now working and had done so for the last 2 nights consecutively. Please close this ticket as fixed.

    Posted by Roger Corbett at 15:43, Thu 22 September 2022

  • Your report has been investigated and we have reported this to our contractors. We will aim to fix this within 28 days, however if this is a power supply problem it may take longer. Thank you for taking the time to report this to us. Should you need anything else or have any questions please contact customer services on 0343 222 1234

    To note all Action Scheduled reports are auto closed after 28 days, the fault however will be fixed within the timescale stated above which may be sooner or in a few cases take a little longer.

    State changed to: Action scheduled

    Posted by TfL at 14:47, Tue 27 September 2022

  • Visit by contractor not now required - my annotation above 15:43, Thursday 22 September 2022 advised that.

    Posted by Roger Corbett at 18:58, Tue 27 September 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Wed 26 October 2022

This report is now closed to updates. You can make a new report in the same location.