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Reported via mobile in the Low hanging branches category by Mr Frederick Chambers at 11:10, Tuesday 20 September 2022

Sent to TfL less than a minute later. TfL ref: FMS3835483.

This tree is blocking my Light !! I live on the 5th Floor of Hartland house the Branches are knocking my windows !! I had a email to say it had been “ fixed” NO IT Has Not it is still knocking my windows and keeping me up at night a Street officer needs to Attend to See and hear the problem , it has not been trimmed in 3years and is Overgrown it is a London plane tree

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  • Thank you for taking the time to report this to us. It is much appreciated. The low hanging branches have been investigated and we have now referred it to our contractors. Any necessary action will be taken in the next 28 days. Should you need anything else or have any questions, you may wish to contact our customer services team on 0343 222 1234

    State changed to: Action scheduled

    Posted by TfL at 10:58, Wednesday 21 September 2022

  • This now the 3rd time of Asking Report said it has been done NO IT HAS NOT BEEN CUT BACK the tree is banging my Windows

    Posted by Fred Chambers at 16:50, Thursday 6 October 2022

  • The action scheduled for your report should now have been completed as detailed in your previous response. On some occasions it does take a little longer than scheduled. If you have any further queries on this, please either create a new report or contact our Customer Contact Centre on 0343 222 1234

    State changed to: Fixed

    Posted by TfL at 05:32, Thursday 20 October 2022

This report is now closed to updates. You can make a new report in the same location.